Video Transcription
Hi, Iâm Donna Bordeaux with PYOPAccounting.com . Itâs almost the end of the year. And I see a lot of studios look at holiday bonuses. Now holiday bonuses can be a nice morale booster, but Iâm going to give you some tips to make them even better and more functional and make sure that theyâre actually serving the purpose that you are intending. So first off holiday bonuses, when should they occur? I see many business owners run all the way up against Christmas and Christmas Eve. Theyâre giving out bonuses. Letâs think about the purpose of this. First off. When we give out whole holiday bonuses, weâre trying to encourage our staff to do a great job and give extra great customer service. During that holiday, when our studios are going to be very busy. So does it really motivate them when they have to wait until Christmas Eve to get the bonus, or maybe in some cases, even after it almost feels like an afterthought, hereâs a suggestion for you to make your holiday bonuses happen.
If youâre going to do them at Thanksgiving the day before Thanksgiving breather and your studios, do your holiday bonuses, then give your employees the chance to spend their funds or use the money on purchasing gifts and the black Friday specials that may be happening around them. Let them take advantage of the use of that. Those funds also youâre in effect buying their loyalty for those few weeks between Thanksgiving and Christmas, by making sure they know that theyâre well appreciated. Even in those times when you may not have the time to stop and thank them. And they are probably dealing with a higher stress level than most other times of the year when providing good customer service. So make sure that youâre getting your bang for the buck. Also for holiday bonuses, a lot of people fret over the amount, I am not a giant fan of the holiday bonus, but what Iâd prefer is surprise bonuses.
I want to keep everybody on their toes. I want them to be providing that same great service all year long. So in a perfect world, Iâd suggest that when you look at doing bonuses, I would do them all throughout the year. When you see somebody making a great effort, when you see somebody take good care of a customer and go above and beyond the duty, thatâs the time you want to reward them. So maybe you do smaller gift cards, bonuses, whether it be, it doesnât have to be big. It doesnât have to be a hundred dollars a pop or anything like that. You could have $5 Starbucks gift cards or some other provider of a favorite drink or Duncan. You could have $5 gift cards and get the same motivation that youâll get from a hundred dollars gift card. In a lot of cases, what your employees are really looking for is the recognition that they are doing a great job.
That doesnât have to be a monetary consideration. Another great thing to try. Thank you. Note a handwritten from the heart. Thank you notes. You will find that you will get 10 times the volume of what you would have got with just handing out $50 gift cards to an olive garden. All right. So make it count. The other thing Iâd suggest is if you do want to do little gifts for holiday or birthday, make them from the heart, make sure that itâs something somebody wants. You know, we donât have to give everybody a tie or a pair of socks. You know, if you know, an employee has a special passion or a special thing, they like if, you have an employee who loves to play, games online, maybe buy them a gift card that can allow them to do gaming online, or they love to go to the movies. How about a movie night with the family? You know, a favorite food favorite activity, look for some types like that to make it a unique experience and make sure that youâre actually getting your bang for the buck on bonuses. Iâm down to Bordeaux. I hope these tips help you. If you have any other questions or suggestions, please list them in the comments below and feel free to let us know what has worked for you. I am PYOPAccounting.com. I look forward to hearing from you. Thank you.
Donna Bordeaux, CPA with PYOPAccounting.com.
Creativity and CPAs donât generally go together. Most people think of CPAs as nerdy accountants who canât talk with people. Well, itâs time to break that stereotype. Lively, friendly, and knowledgeable can be a part of your relationship with your CPA as demonstrated by Donna Bordeaux and PYOP Accounting.com. Donna and her husband, Chad, who is also a CPA, have over 50 years of combined experience as entrepreneurial CPAs. Theyâve owned businesses and helped business owners exceed their wildest dreams. They have been able to help PYOP studios earn 4 times more profit than the average PYOP and are passionate about helping industries that help families build great memories.
Want help applying this to your studio?
Bring your questions to a free 30-minute call with an accountant who works with PYOP studios every day.
Book a free studio review